Customer Service Policy

At Method Products Market, customer happiness is at the heart of everything we do. We’re here to make your shopping experience smooth, enjoyable, and worry-free from start to finish.

Our Commitment to You

We are dedicated to providing:

  • Friendly and responsive customer support

  • Clear communication throughout your order journey

  • Quick and helpful solutions if any issues arise

  • A seamless shopping experience from checkout to delivery

Your satisfaction matters, and we’re always ready to help.

How to Contact Us

If you have any questions about products, orders, shipping, returns, or anything else, reach out to us anytime:

Email: press@methodproductsmarket.com

Our support team will respond as quickly as possible to assist you.

Order Assistance

We’re happy to help with:

  • Order confirmations and updates

  • Changes to shipping details before dispatch

  • Product inquiries and recommendations

  • Return and refund requests

Once an order has been shipped, we’ll help guide you through the next steps if changes are needed.

Shipping Support

All orders come with free shipping.
Orders are processed within 1–3 business days and typically arrive within 6–12 business days.
If your package is delayed or missing, contact us and we’ll investigate promptly.

Returns and Refunds Support

If you need help with a return or refund, our team will walk you through the process step by step. We aim to make returns simple, fair, and transparent.

Product Support

Have questions about how to use our body, hair, or home care products?
We’re happy to provide guidance so you can get the best experience from every item.

Feedback and Suggestions

We love hearing from you. Your feedback helps us improve our products, services, and overall experience. Feel free to share your thoughts anytime.

Our Promise

At Method Products Market, we believe everyday routines should feel good. Our customer service team is here to ensure your experience with us is just as fresh, thoughtful, and enjoyable as the products we offer.